As our engineering and product teams move ever closer to the launch of Firefox 3, the marketing department is focusing on ways we can support the release. One of the biggest projects that we’ll be working on is a complete redesign of Mozilla.com.
Although the current site has served us very well in terms of driving lots of Firefox downloads, we still haven’t successfully used it to tell the story of what makes Mozilla so special. We want the new site to reflect Mozilla’s unique personality…that we’re a public benefit organization that relies on the active support of thousands of worldwide contributors to help keep the Internet open and free. Although readers of this blog surely know these details, this aspect of our brand hasn’t fully been communicated to the broad base of Firefox users.
It’s really a pretty amazing situation when you think about it: this unconventional arrangement has created a web browser that’s not only holding its own against the corporate giants, it’s used regularly by roughly 130 million people. How will we communicate all this? To be honest, I’m not sure yet but am looking forward to figuring it out together.
I should also make it clear that none of the branding stuff will get in the way of making the site extremely usable, accessible and localization-friendly…those are always top priorities. As a bit more background, here’s an excerpt from the project’s creative brief:
Unlike almost all other major tech companies, Mozilla is a people-powered, grassroots organization built by the contributions of community members around the world. The site design absolutely needs to embody our unique, unconventional and extremely un-corporate nature…while still being professional, informative and useful, of course.
The site design should be clean, but not boring; modern, but not tied to any short-term trend. It should be friendly and accessible enough to communicate the details of a high-tech product without feeling cold and technical. It should convey our passion for and faith in the power and potential of the web.
Lastly, it should have a sense of fun and playfulness – we’re serious about what we do but we don’t take ourselves too seriously.
We kicked off this project with an agency a few days ago…I’m planning on sharing some of the early creative direction and mockups as we go for your review and feedback, so stay tuned for much more on this topic.