http://www.intothefuzz.com Mozilla creative, branding and other random thoughts. Thu, 15 May 2008 15:40:06 +0000 http://backend.userland.com/rss092 en Dealing with phone companies, insurance companies, banks, etc has caused most of us to become so accustomed to terrible customer service that when someone actually does it well it feels like a tremendous breath of fresh air...something worth shouting about, even. So, that's exactly what I'm doing. I just had one ... http://www.intothefuzz.com/2008/05/15/a-quick-shout-out/ Rhian stopped by the other day to show off Austin, the first baby ever born to a (female) Mozilla employee. Kind of a cool milestone for the company... http://www.intothefuzz.com/2008/05/14/mozilla-the-next-generation/ Brands are fundamentally very abstract things...they exist in people's heads more than they do in any well-designed logo or fancy style guide. On his new Brand Tags site, Noah Brier starts with this notion and adds the Web 2.0-ish twist of letting people tag various brands with whatever attributes they ... http://www.intothefuzz.com/2008/05/12/perception-is-reality/ Anyone who spends more than about 10 minutes around me these days knows that I'm totally obsessed with the Wire. If it's not the greatest TV show ever, it's certainly on a very short list. So, pardon the diversion from Mozilla-related topics for a minute... My wife and I recently finished ... http://www.intothefuzz.com/2008/05/06/the-wire-smackdown-who-wins/ I showed my wife the Awesome Bar last night, and our conversation confirmed that we're definitely onto something with that name. It went something like this: Me: Another cool thing about Firefox 3 is that, instead of having to remember the URL of a site, you can just start typing any ... http://www.intothefuzz.com/2008/04/23/tales-of-the-awesome-bar/ A group of us have been working on the Mozilla.com redesign for a few months now, and I'm happy to report that it's definitely on track to launch at the same time as the upcoming Firefox 3 release. But, it's also at that point where we really need some fresh ... http://www.intothefuzz.com/2008/04/18/anyone-interested-in-beta-testing-the-new-mozillacom/ Last fall, I did a short blog post about how we created a "Powered by Mozilla" logo for use by organizations whose products are based on Mozilla technology, and was pleasantly surprised at the level of interest that it received. The only problem was that my original post left pretty ... http://www.intothefuzz.com/2008/04/17/powered-by-mozilla-update/ It seems that the Hubble telescope has discovered the Firefox logo floating around in deep, deep space (around the star V838 Monocerotis if you're keeping track). Polvi, if you're behind this somehow my hat definitely goes off to you. http://www.intothefuzz.com/2008/04/11/now-the-whole-firefox-crop-circle-thing-really-makes-sense/ Our recently completed Firefox 3 T-shirt Design Contest was one of the most fun projects I've worked on since joining Mozilla...it was tremendously gratifying to turn our brand marks over to the community and see so much creativity and enthusiasm in return. Out of the many truly excellent submissions we ... http://www.intothefuzz.com/2008/04/03/the-story-behind-the-shirt/ It's been quite an adventure since his flying saucer-battling origin, but now that the final Firefox 3 beta has been released everyone's favorite open source robot has retired to a comfortable and triumphant life of adoration from a grateful populace: As it turns out, a lot of the action has been ... http://www.intothefuzz.com/2008/04/02/the-end-of-the-beginning/